How to Build Hospital SaaS Solutions

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Hospitals always struggled when it came to managing high patient volumes. COVID-19 exposed the vulnerability of the healthcare industry. Even superpowers failed to manage a high inflow of patients. So, the question of “how to build hospital SaaS solutions’ is more than up to date. Healthcare services were the first to feel the need to revamp their approaches when the COVID-19 outbroke. Decentralized work processes and inefficient patient management had let patients eagerly wait in the hospital queues.

A hospital SaaS solution can significantly help the healthcare industry with these challenges. It allows hospitals and clinics to centralize their workflows of all medical departments, such as appointment scheduling, data storage, billing and finance, etc.

The demand for hospital SaaS solutions is increasing and will continue to grow. But do you know how to develop a hospital SaaS solution? What benefits do custom SaaS solutions offer to hospitals? Keep reading! This blog post will help you learn all the essentials as well as important compliance considerations.

A Brief Introduction to Hospital SaaS Solutions

A Hospital SaaS solution is a cloud-based software that aims to help healthcare providers in providing medical-related facilities. Unlike traditional on-premise software, SaaS software is hosted on remote servers, and healthcare providers can access it via the internet. 

There are many types of healthcare SaaS software that can help hospitals manage different operations. It allows them to centralize their workflows of all medical departments, such as appointment scheduling, data storage, billing and insurance, and more.

Now, what do you think comfort is the only factor due to which most healthcare organizations are interested in these SaaS solutions? Certainly not! There are many other reasons, like lower prices, real-time diagnosis, exclusive security and accessibility, and many more! To explain it further, let’s look at some of the top benefits of hospital SaaS solutions!

Benefits of SaaS Software for Healthcare Organizations

The benefits of SaaS in healthcare that have transformed the industry from mysterious to mainstream are the following:

Cost Savings

Healthcare infrastructure is highly expensive due to government regulations and heavy-duty requirements. However, SaaS solutions eradicate the need for such expensive infrastructure and also minimize the maintenance and upgradation costs. SaaS solutions enable the healthcare industry to subscribe to their software on a pay-as-you-go basis. 

Scalability

Cloud-based SaaS solutions also allow hospitals and clinics to upgrade or modify their features. Moreover, they have high-end security features like encryption that serve as an additional layer of protection for patient information.

Accessibility

SaaS is available on different devices and platforms. This enables healthcare organizations to access their patients’ data from any location. This benefit of SaaS software ensures that patients always get personalized quality care.

Improved Efficiency

SaaS solutions also automate daily healthcare tasks appointment scheduling, data storage, billing and insurance, record management and more. This frees up their time from administrative tasks and allows them to provide their patients with personalized patient care.

Enhanced Security

Patient information is valuable in the healthcare organization. SaaS solution synchronizes all healthcare information in one place and provides an additional layer of protection for patients’ sensitive data. Moreover, hybrid cloud computing software enables hospitals to exchange healthcare data between private cloud and AWS (Amazon Web Services).

You can see the top-notch benefits of SaaS that have transformed the industry from mysterious to mainstream. Now, let’s explore how to create a hospital SaaS software.

How to Build a Hospital SaaS Solution

The following are the five steps to building a SaaS solution for your healthcare organization. Each step has been clarified with a proper example. Let’s explore each step one by one!

Define the Scope of the SaaS Solution

Before the SaaS development journey, make sure to clearly state your SaaS solution’s scope and requirements. This step includes understanding the needs of your target users, which can be doctors, patients, nurses, and more. Market research and a thorough assessment of your current healthcare solutions will help you find the pain points of your target users.

Hire Experienced Software Developers

Developing a SaaS application requires exceptional expertise and experience, particularly for those who work in the healthcare niche. You know that healthcare applications deal with highly sensitive data. So, the best choice is to hire a software development company having years of experience in healthcare technology. 

PureLogics is one of the only IT companies in New York that has been dedicatedly working in the healthcare niche for 19 years. You can contact them to build a sustainable SaaS solution for your hospitals and clinics.

Use the Right Technology Stack

Most healthcare organizations fail to choose the right technology stack for their SaaS solution. They must understand that their wrong choice can destroy the performance of their SaaS software. We have enlisted a few technologies that are being widely used for the development of hospital SaaS solutions. 

Frontend: React, Angular, Vue.js

Backend: Node.js, Ruby on Rails, Django

Database: PostgreSQL, MongoDB, MySQL

Cloud Services: AWS, Azure, Google Cloud

Design a User-Friendly Interface

When it comes to hospital SaaS app development, the UI and UX of a web app matter a lot. Always ensure that your application has friendly features, a user interface, and a user experience. No matter how secure your web app is, if it doesn’t fulfil the user’s needs, it has zero value.

Every successful health SaaS software is easy to search and navigate on both mobile and desktop. So, make sure that your hospital builds a SaaS application that is both user-friendly and fulfils the needs of your users.

Develop Core Features

There are some features that every hospital and clinic must add to their SaaS solutions. Consider incorporating the following functionalities into your healthcare application:

Ensure Data Security and Compliance

You know that healthcare data is highly sensitive. Patients trust only those hospitals and clinics where their personal data is safe and secure. Therefore, it is crucial to integrate robust security features into your software and ensure compliance with HIPAA regulations. Moreover, implement data encryption and conduct regular security audits to protect your patients’ sensitive information.

Test Rigorously

Like all new software and applications, healthcare SaaS solutions also require comprehensive testing. Conduct different types of testing, like unit testing, user acceptance testing, and integration testing, to find out and rectify bugs and performance issues. We recommend you engage with healthcare professionals while conducting the testing phase. It will help you get valuable feedback and build a hospital SaaS solution that meets the user’s needs in real time.

Deploy and Monitor

The final step is the deployment and continuous monitoring of your healthcare SaaS product. After rigorous testing, deploy your SaaS to the cloud. Make sure that you choose the most reliable and efficient cloud service provider and build a setup where your software is in continuous monitoring. The health tech industry experiences daily updates, so stay updated with the latest trends to keep your SaaS solution up to date. 

Checklist of HIPAA Compliance

Consider this checklist to ensure that your SaaS product is HIPAA-compliant:

Access Control: Always implement role-based access controls. This will restrict data access to authorized persons only.

Encryption: Follow encryption protocols for data at rest and in transit.

Audit Logs: Maintain detailed audit logs of all access and modifications to patient data.

Data Backup: Back up your patient’s data on a regular basis so that you can restore it anytime.

Security Management: HIPPA regulations demand regular security risk assessments.

Breach Notification: Create a breach notification system to quickly notify affected persons and authorities.

Employee Training: Provide training to your healthcare professionals on HIPAA regulations.

Business Associate Agreements (BAAs): Also, ensure that all third-party vendors having access to patient data sign BAAs.

Planning to Develop a Hospital SaaS Solution

Undoubtedly, the health tech market is rapidly growing. Building hospital SaaS solutions increases the efficiency of healthcare processes and helps professionals provide their patients with personalized patient care.

However, the hospital SaaS development project requires skilled professionals with extensive knowledge of the medical industry in software development. If your project team doesn’t have such talented experts, we recommend that you collaborate with an experienced software development company like PureLogics.

We offer a free 30-minute consultation call. Give us a call and discuss your project specifications with one of our experts.